An interview with Bristol's new innovators Loyal Pocket
Posted on: 05 Apr 2017We talk to Loyal Pocket, the developers of a new electronic tilling system aimed at bars and restaurants, about setting up a business in Bristol and how they are aiming, in turn, to use it in helping other local businesses around them.
What exactly is Pocket PoS and when was it founded?
Pocket PoS is an affordable, simple and reliable Electronic Point of Sale Till System that operates on tablet PCs and mobile devices. It is an innovative solution to replace the traditional till system. It enables modern day businesses to be equipped with not only the essential till management tools but also the enhanced data analytic features businesses can rely on for their decision making process. It was developed by Pocket Intelligence Ltd – an IT company founded by a group of Bristol Entrepreneurs in 2015.
Tell us a little about yourself.
We have all graduated from Bristol University, so love the city very much and are inspired by how vibrant and innovative it is, hence all stayed. We are currently working full time in IT, Engineering, Accounting and Finance Industries. We all do a little bit of everything amongst ourselves but these are our main responsibilities:
James Long, the Founder and Managing Director, is responsible for all aspects of the business from product development, marketing and sales to business operation and customer services etc.
Chief Operation Officer Brandon Zhu's main responsibilities include day to day operation of the business, strategic marketing, documentations and customer services
Tony Fung, the Chief Strategy Officer, is mainly in charge of business strategy development, sales, strategic marketing and customer services
Catherine Cao, Chief Technology Officer, takes charge of product development, the website, marketing material and customer services
Nick Xiao, our Chief Financial Officer, looks after company finance, customer services and sales
.jpg "An interview with Bristol's new innovators Loyal Pocket")
What sets you apart from other EPoS systems currently available?
I would say our USP is that our product is not your average system, but a customized EPoS system for which we are able to tailor it to suit all types of hospitality businesses. We are local and we support local businesses in Bristol. Because of that, we provide excellent customer services to keep our customers happy.
How will this product help businesses in Bristol?
This is an affordable, simple and reliable system. As I mentioned earlier, excellent local customer services is one of our unique selling points.
Bristol business owners are a tight-knit community and they all talk to each other. Do you work with any businesses here already?
Yes we currently have 35 Bristol businesses on board with our system and we have had great feedback from all of them.
The question everyone will want to ask you: “How will this save my business money and/or time?”
Operation of our EPoS system is straightforward, our pricing plan has been set to be very affordable. With this pricing scheme, our system can offer your business so much more than a traditional system can, with key features that include:
-ability to work offline
-portable devices
-built in loyalty scheme
-sales analytic
-staff timesheet management
-takeaway/delivery caller ID
If a business is interested what should they do?
We are happy to arrange a free demo for your business. Drop us an email at info@pocketpos.co.uk or give us a call on 0117 251 0086. Alternatively, check out our website or follow us on Twitter.
.jpg "Loyal Pocket - Bristol")
Where do you see Pocket POS in 5 years?
We are aiming to expand our business from local to the south west region in 5 years.
What advice would you give to any aspiring Bristol business owners?
Believe in your product and work hard. Having a group of likeminded people working with you is definitely a formula for success.
If you were Mayor of Bristol for a day, what one thing would you change?
Make Bristol a cashless society
Article by:
An ardent Geordie minus the accent, Sam seemingly strove to get as far away from the Toon as possible, as soon as university beckoned. Three undergraduate years at UoB were more than ample time for Bristol (as it inevitably does) to get under his skin, and so here he remains: reporting, as Assistant Editor, on the cultural happenings which so infatuated him with the city. Catch him at sam@365bristol.com.
